MobifyTracker — Privacy Policy

Android app · Manyowa Nong

This Privacy Policy explains how Manyowa Nong ("MobifyTracker", "we", "us", "our") collects, uses, shares and protects personal information when you use the MobifyTracker Android application and related services (the "App"). We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

Effective 29 August 2026 · Last updated 29 August 2026

1. Who we are

MobifyTracker is a fleet-management service for taxi and vehicle owners and operators. The App lets an account holder view their vehicles on a live map, review trip history, set operating hours and geofences, receive alerts, remotely immobilise a vehicle, and settle outstanding balances.

Responsible party (data controller): Manyowa Nong, South Africa
Information Officer / contact: ceo@sharedmobility.africa

2. Information we collect

a) Account information you provide

b) Fleet and vehicle (telematics) information

This vehicle data is generated by hardware trackers fitted to your vehicles and associated with your fleet account. The App does not collect the location of your phone — it requests no device-location permission.

c) Device and notification information

d) Payments

When you choose to settle arrears, payment is completed on an external, secure payment page or debit-order mandate page opened in your browser. We do not collect or store your card or bank-card details inside the App.

e) App usage and crash diagnostics

We use PostHog (product analytics) and Sentry (crash reporting) to understand how the App is used and to diagnose faults. PostHog records which screens you open and which controls you tap, and — once you are signed in — links that activity to your account id and name. Sentry records crash and error diagnostics; no personal details are attached to them. We do not record your screen, and we do not use this data for advertising or to track you across other companies' apps or websites. Your mobile number and ID number are never sent to either service.

What we do NOT collect: we do not collect your phone's location, we do not use advertising SDKs, and we do not track you across other companies' apps or websites.

3. How we use your information

Legal basis (POPIA): we process personal information to perform our contract with you, with your consent where required, to pursue our legitimate interests in operating and securing the service, and to comply with the law.

4. How we share information

We do not sell your personal information and we do not share it for advertising.

5. Cross-border transfers

Some of our service providers may process information outside South Africa. Where this happens, we take reasonable steps to ensure your information receives a level of protection consistent with POPIA.

6. Retention

We keep personal information for as long as your account is active and as long as necessary to provide the service, meet legal, accounting and reporting obligations, resolve disputes, and enforce our agreements. Vehicle movement history is retained for the period needed to provide trip history and reporting features, after which it may be aggregated or deleted.

7. Security

We use technical and organisational measures to protect personal information, including encryption in transit (HTTPS), access controls, and secure credential storage on your device. No method of transmission or storage is completely secure, but we work to protect your information and to notify you and the Information Regulator of any material breach as required by POPIA.

8. Your rights (POPIA)

Subject to applicable law, you have the right to:

To exercise any right — including requesting deletion of your account and personal information — contact us at ceo@sharedmobility.africa. You may also contact the Information Regulator (South Africa) at inforeg@inforegulator.org.za.

9. Children

The App is intended for vehicle/fleet owners and operators and is not directed at children under 18. We do not knowingly collect personal information from children.

10. Third-party pages and links

The App may open external pages (for example, payment or mandate pages). Those pages are governed by the privacy policies of the respective providers, not this policy.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where changes are material, notify you in the App or by other reasonable means.

12. Contact us

Questions or requests about this policy or your personal information:

Email: ceo@sharedmobility.africa
Responsible party: Manyowa Nong, South Africa

© 2026 Manyowa Nong. MobifyTracker is a client of the shared TAMS fleet-management platform. This policy applies to the MobifyTracker Android application.